Shipping

 

We ship Worldwide!

We’re committed to delivering your order as quickly as possible.

Please allow up to 2 working days for your order to be processed and dispatched. While we aim to dispatch all orders within this timeframe, processing times may occasionally be extended during busy periods, product launches, public holidays or due to unforeseen circumstances.

Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking information (where available).

Estimated Delivery Times

Destination

Estimated Delivery

Shipping Cost

United Kingdom

4–7 working days

£2.99 - FREE on orders over £70

Europe

5–10 working days

£3.99 

United States

5–10 working days

£4.99

Rest of the World

5–12 working days

£4.99

Please note that the delivery times above are estimates and are not guaranteed.

Important Information

  • Delivery times begin once your order has been dispatched.
  • Orders are processed on working days.
  • During busy periods, deliveries may take slightly longer than estimated.
  • Once your parcel has been handed to the courier, delivery times are outside of our control.
  • International customers may be responsible for any customs duties, taxes or import charges required by their country. Any such charges are the responsibility of the customer.
  • Please ensure your delivery address is correct before completing your order. Unfortunately, we cannot guarantee changes once an order has been processed.
  • If your tracking has not updated for several days or your parcel appears to be delayed, please contact us via our Contact Us page and we’ll be happy to assist.

Thank you for shopping with us. We appreciate your patience and support and will always do our best to get your order to you as quickly as possible.

Frequently Asked Questions

Please visit our Returns page for full details on our return policy and instructions on how to request a return.

Yes, provided your order has not yet been shipped.

If you wish to cancel your order, please contact us as soon as possible via our Contact Us page, quoting your order number. Once your order has been dispatched, we're unable to cancel it.

We may be able to make changes to your order if it has not yet been shipped.

Changes can only be made where the replacement item(s) are of the same value as those originally ordered. Please contact us via our Contact Us page with your order number and the details of the changes you'd like to make.

Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking information (where applicable).

If your estimated delivery date has passed and your order has not arrived, please contact us via our Contact Us page and we'll be happy to help.

Please first check with members of your household, neighbours and any safe places where your parcel may have been left.

If you still cannot locate your parcel, please contact us via our Contact Us page with your order number so we can investigate with the courier.

If your order has not yet been dispatched, please contact us immediately via our Contact Us page. We'll do our best to update your address before your order is shipped.

Unfortunately, once an order has been dispatched, we're unable to amend the delivery address.

We do not offer direct exchanges.

If you require a different size, colour or style, you'll need to return your original item (subject to our Returns Policy) and place a new order.

Refunds are processed once your returned item has been received and inspected.

Once issued, the time it takes for the funds to appear in your account depends on your bank or payment provider.

We're very sorry about that.

Please contact us via our Contact Us page within 14 days of delivery, including your order number and photographs of the issue where possible. We'll resolve the matter as quickly as possible.